ROCKSTAR POSITION: Join Our Team of Extraordinary Bankers

Are you someone who enjoys building relationships just as much as building organized systems? Do you thrive on creating structure, improving processes, and helping people succeed? Are you naturally curious, detail-oriented, and always looking for a better way to do things? If so, Farmers State Bank may have the perfect opportunity for you.

At Farmers State Bank, we believe exceptional employee experiences don't happen by accident—they're built through strong relationships, thoughtful processes, and a commitment to continuous improvement. As a locally owned, community-focused bank, our employees are at the heart of everything we do. We're looking for a dependable, organized, and people-focused professional to help support our Human Resources operations while contributing to an award-winning workplace culture.

 

YOUR ROLE: HR & EMPLOYEE EXPERIENCE COORDINATOR

Location: Farmers State Bank, Pittsfield, IL
Department: Human Resources 
Position Type: Full-Time

Position Summary

The HR & Employee Experience Coordinator plays a vital role in shaping the employee experience at Farmers State Bank. This position combines Human Resources administration with employee support, process improvement, and organizational excellence to ensure our people, systems, and documentation remain organized, efficient, and aligned with our award-winning culture.

From welcoming new employees to maintaining accurate records, supporting benefits administration, and improving Human Resources processes, this role helps create a positive and consistent experience for employees throughout their career with the Bank.

The ideal candidate enjoys building relationships just as much as building organized systems. They are naturally curious, embrace technology, enjoy finding better ways to work, and take pride in creating efficient, organized, and employee-focused processes.

 

Key Responsibilities

HR Records & Administration

• Maintain accurate digital and physical employee records, including employment documents, policy acknowledgments, benefits records, leave documentation, and onboarding files.
• Update employee information within internal Human Resources systems, including job changes, benefits, and other personnel data.
• Safeguard the confidentiality of employee information, documentation, and Human Resources records.
• Prepare Human Resources reports and documentation related to compliance, employee records, and other administrative activities.

Benefits & Employee Support

• Coordinate employee benefits administration, including enrollments, qualifying life events, documentation, and routine employee inquiries.
• Serve as a resource for employees by answering questions related to Human Resources policies, benefits, leave, and internal processes or directing them to the appropriate contact.
• Assist with payroll coordination by preparing employee information, tracking paid time off updates, and verifying required administrative documentation.

Employee Experience & Support

• Guide employees through benefits enrollment, qualifying life events, and routine Human Resources questions while providing exceptional service and support.
• Serve as a trusted Human Resources resource by helping employees navigate policies, benefits, leave, and internal processes.

Onboarding, Recruiting & Compliance

• Coordinate onboarding and offboarding activities, including document collection, orientation scheduling, systems setup coordination, and checklist tracking.
• Manage the administrative aspects of recruitment by scheduling interviews, organizing candidate records, coordinating background checks, and maintaining hiring documentation.
• Ensure Human Resources documentation supports compliance with federal and state employment laws by tracking required records, retention schedules, and audit documentation.

Process Improvement

• Continuously evaluate Human Resources processes and recommend improvements that increase efficiency, organization, and the overall employee experience.
• Explore and leverage technology—including AI-powered tools and automation—to simplify administrative work, improve accuracy, and streamline Human Resources operations.
• Develop organized systems, templates, and workflows that create consistency and support long-term operational excellence.
• Contribute to additional Human Resources projects and initiatives as assigned.

Qualifications & Skills

Experience: Prior experience in human resources, office administration, banking, compliance, benefits administration, or a related administrative role is preferred.

Education: Associate’s or bachelor’s degree in human resources, business administration, or a related field preferred. Equivalent experience may also be considered.

Skills:

• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Exceptional attention to detail and a commitment to accuracy.
• Ability to build positive relationships while providing professional, responsive support to employees.
• Experience maintaining confidential records and handling sensitive information with professionalism and discretion.
• Comfort learning new technology and leveraging digital tools—including AI—to improve efficiency and administrative processes.
• A continuous improvement mindset with the curiosity to question existing processes and identify better ways of working.
• Interest in Human Resources administration, employment documentation, benefits administration, compliance, and employee experience.

Why This Role Matters

Great employee experiences begin with great systems and great people.

The HR & Employee Experience Coordinator helps create both. By building relationships, supporting employees, improving processes, and maintaining organized Human Resources operations, this position plays an important role in strengthening the culture that has made Farmers State Bank one of Illinois' Best Places to Work.

This is an excellent opportunity for someone who enjoys administrative work but also wants to make a meaningful impact on the employee experience and help shape how Human Resources supports our organization in the future.

Why Join Our Team?

• Meaningful Behind-the-Scenes Impact – Help shape the experience of every employee across the organization.
• Continuous Learning & Innovation – Work in an environment that encourages new ideas, embraces technology, and values continuous improvement.
• Strong Workplace Culture – Be part of a community bank that values relationships, trust, integrity, and teamwork.
• A Collaborative, Growth-Focused Environment – Work alongside experienced lenders who are invested in your development.

What’s in it for You?

• Competitive pay based on experience.
• Health insurance to keep you and your family healthy.
• Retirement plan that goes above and beyond.
• Paid Time Off for vacations and personal time.
• Quarterly Celebrations to recognize your hard work and achievements.
• Career growth opportunities with cross-training and development within the Bank.

If this sounds like the right opportunity for you, we want to hear from you! Please submit your resume by hitting Apply Here and send an email to hr@farmersstate.com that includes three sentences explaining why you would be a great fit for the Human Resources Coordinator position.

Apply Here

 

Farmers State Bank is proud to offer a comprehensive, competitive benefits package for all full-time employees, with options designed to help you make the best decisions for yourself, your family, and your lifestyle.

Our benefit package includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• 401(k) Match
• Profit-sharing
• Company-Paid Short-Term and Long-Term Disability
• Company-Paid Life Insurance
• Personal well-being benefits

Farmers State Bank also provides Paid Time Off based on job classification, standard work hours, and years of service, along with an annual calendar of observed holidays.

Management reserves the right to change this job description at any time according to business needs.

This job description does not alter employment at-will status, nor does it imply any guarantee of continued employment.

EQUAL OPPORTUNITY EMPLOYER