Farmers State Bank System Upgrade
Mark Your Calendars for Upgrade Weekend: February 19–23, 2026
Thank you for banking with Farmers State Bank! We are excited to invest in a new banking system to deliver a simpler, more efficient digital banking experience. As we prepare for this upgrade, there are a few important items that will require your attention . This guide outlines what to expect and the simple steps you will need to complete to ensure you are fully prepared and confident when the new system goes live.
View the System Upgrade Guide
Click to open in a new window: System Upgrade User Guide (PDF)
System Upgrade Customer Service Hotline
Questions during upgrade weekend? Call 217-285-5585 .
Thursday, Feb. 19: 8:00 AM – 5:00 PM
Friday, Feb. 20: 8:00 AM – 6:00 PM
Saturday, Feb. 21: 8:00 AM – 1:00 PM
Sunday, Feb. 22: Closed
Monday, Feb. 23: 8:00 AM – 5:00 PM
Video Tutorials
Looking for step-by-step guidance? Our short how-to videos walk you through key features and tools related to your banking services.
Prefer to watch directly on YouTube? Open our How-To Video Playlist
VIDEO
System Upgrade Checklist
Prefer a quick, printable checklist? Click to open: System Upgrade Checklist (PDF)
Most Important Information
If you only have one minute, this is what you need to read:
You will receive a NEW debit card between February 1 and February 18. Your debit card number will change. Please keep your new card in a safe place and do not activate it until Thursday, February 19 .
Your new card will be contactless (tap-to-pay) .
Activation: Activate your new card by calling the number listed on the card (automated system).
PIN: You must set up a PIN; you can reuse your current PIN if you choose.
Payments to update: Any pre-authorized payments tied to your old debit card number (subscriptions, online merchants, etc.) must be updated after you activate the new card. Any payments tied to your account number and routing number will operate as normal.
Temporary limits (upgrade weekend only):
ATM withdrawals: up to $300/day
PIN-based purchases: up to $300/day
Signature (credit) purchases: up to $1,000/day
Online and Mobile access will be offline starting Thursday, February 19 at 6:00 p.m. The NEW Online Banking system goes live Monday, February 23 at 9:00 a.m.
First-time login on February 23:
Username: Use your existing username.
Temporary password: Your current username + the last four digits of your Social Security number.
You will then be prompted to change your password.
If you have not logged in within the past 120 days , you will need to enroll as a new user.
After you log in:
Re-establish account alerts (alerts will not carry over).
Recreate account nicknames (nicknames will not carry over).
Review your account users and access profiles for accuracy.
On Monday, February 23 , download the NEW Farmers State Bank Mobile App . Please delete the old Farmers State Bank app from your device.
Tip: When searching in the App Store / Google Play, search “Farmers State Bank IL” to locate the new app.
Bill Pay will be temporarily unavailable starting Thursday, February 13 at 2:00 a.m. and will return in the new Online Banking system on Monday, February 23 at 9:00 a.m.
Payments scheduled before 6:00 p.m. on Thursday, Feb. 19: process as usual.
Payments dated Feb. 20–22: will NOT be processed and must be rescheduled on Feb. 23.
Payees & scheduled payments to businesses: transfer automatically.
Person-to-person payments and eBills do not transfer and must be set up again after the upgrade.
Recommended: Save/print screenshots of your Bill Pay payees and scheduled payments before Feb. 13.
Upgrade Weekend Schedule (Feb. 19–23)
Below is a service-by-service schedule for availability during upgrade weekend.
Service
Thu 2/19
Fri 2/20
Sat 2/21
Sun 2/22
Mon 2/23
Online Banking (Personal & Business)
Unavailable after 6 PM
Unavailable
Unavailable
Unavailable
Available at 9 AM
Mobile Banking (Personal & Business)
Unavailable after 6 PM
Unavailable
Unavailable
Unavailable
NEW App available to download at 9 AM
Your Current Debit Card
Deactivated at 5 AM(Review balances prior to 2 PM)
Deactivated
Deactivated
Deactivated
Deactivated
Your NEW Debit Card
Activation opens at 5 AM(Activation required)
NEW Debit Card available for use once activated
ATM Networks
Available(Real-time balances suspended after 2 PM)
Available(Real-time balances suspended)
Available(Real-time balances suspended)
Available(Real-time balances suspended)
Available(Real-time balances available)
Wires (Incoming & Outgoing)
Available
Available
Unavailable
Unavailable
Available at 9 AM
Bill Pay
Unavailable
Unavailable
Unavailable
Unavailable
Available at 9 AM(NEW Online Banking)
QuickBooks & Quicken
Unavailable after 1 AM
Unavailable
Unavailable
Unavailable
New activation available after 9 AM
ACH Processing (Incoming Debits & Credits)
Processed until 6 PM
Processed on Monday, Feb. 23
Processed on Monday, Feb. 23
Processed on Monday, Feb. 23
Processed after 9 AM